From May 25, 2018 onwards, a new framework for the management and protection of personal data is in force in all member states of the European Union. The General Data Protection Regulation (better known as GDPR) brings new rights for individuals and a new series of strict obligations for companies, such as Tronic doo, which hold and process your personal data.

For Tronic doo, gaining and keeping the trust of our clients and business partners has always been a priority. We welcome the positive changes introduced by the GDPR. New European laws give individuals greater control over the storage and use of their personal data.

What does GDPR mean for you?
Personal data is any information relating to a person that can be directly or indirectly identified through identification. Examples of identifiers include names, addresses, identification numbers, online identifiers (including IP addresses), as well as any one or more factors that define a person such as cultural, social, genetic, physical and economic information. Individuals have rights over their personal data, such as the right to erasure, restriction of processing and the right to request a copy of all data.

What does GDPR mean for Tronic doo
Tronic doo collected personal data through the contact form, in person and other methods. We use this data so that we can continue to provide you with excellent services, for example, adapting the information sent to your needs. We always use data fairly, appropriately and in accordance with our privacy statement. According to the new guidelines, consent to the collection and use of such personal data must be specific, informative, unambiguous and voluntary. If users have not given us their consent, we cannot use their data for marketing purposes. In case of violation of the rules, serious legal consequences follow for Tronic doo. Rest assured that we take your privacy and the use of any data extremely seriously. Find more detailed information in our Privacy Statement.

Privacy statement
Tronic doo is committed to protecting your personal data based on the EU General Data Protection Regulation (GDPR). Tronic doo recognizes the importance of privacy protection, security and data protection for users of our services and all persons who come into contact with us, therefore our goal is to offer protection for all our operations and implement consistent regulations and procedures. Protecting your privacy is very important to us. We will use the collected data about you only if you agree to it. We guarantee you that all this data is processed in accordance with the current Croatian legislation, and our goal is to provide the best practice on the Internet, including fulfilling the provisions contained in the Personal Data Protection Act. This privacy statement informs you about our protection practices and options for choosing how to collect and use information about you, including information collected from your online activities for informational purposes. This privacy statement applies to all Tronic doo websites, domains, services, and all our employees. Please periodically check the Privacy Statement – Personal Data Protection Policy (hereinafter the Statement) for possible changes that will be displayed on the page.

The purpose of collecting personal data
We collect personal data primarily to ensure the provision of the requested service and to respond to your inquiry as efficiently as possible.

Data covered by the Declaration system
Name and Surname, Date of Birth, Residential Address, Email, Telephone and/or Fax Number, Personal Identification Number (OIB), other information that you exchange with us and wish to remain confidential.

How we protect your personal data
– We take appropriate measures regarding the security of sensitive data about you. – We will never store your personal data in our systems longer than is necessary to achieve the goal of maintaining this data. – If you inform us that the information about you is incorrect or out of date, we will immediately update it. – You have the right to request a copy of your stored personal data.

Duration of the Statement
At the moment of submitting your data, you agree to contact us and thereby give us the right to process your personal data in accordance with the indicated purpose. Privacy protection of your data is permanent.

Content of the Statement
We collect and process your personal data in accordance with the provisions of the General Data Protection Regulation, EC 2019/679. We will store the collected data in an appropriate manner and ensure their confidentiality. We will not forward the collected data to third parties without your express permission. We collect only those personal data that have been submitted to us voluntarily. We do not require you to send us this information in order to give you access to our sites, and we do not ask you to disclose more information than is really necessary to participate in an activity on our sites. Tronic doo will not send you spam. Tronic doo is not responsible for an accidental error or an error due to force majeure or other objective circumstances that cause an accidental violation of the guaranteed protection of your data, but guarantees that the error will be corrected, if possible, as soon as possible. We do not sell, transfer or disclose the personal data we collect to anyone outside Tronic doo without your permission.

Confidentiality of data
We want to make it clear that when visiting these pages, your personal information remains confidential, unless you want to voluntarily disclose it to other parties.

Control A person has the right to inspect the collection of personal data, to request access to his personal data and to change it, the right to repair, forget, limit processing, object and transfer data, and at any time may cancel approval for the use of personal data, request data changes or deletion from the database data. You can do this by sending a request in writing or in person by coming to our address.

Use of cookies (Cookies)
To facilitate the browsing of our Internet pages, our global network servers may use cookies. These are very small text files that the server places on the user’s computer for the purpose of monitoring the selection of certain language variants of our pages, as well as when entering parts of the pages that require the entry of a username and password. Cookies cannot be used to run programs or install viruses on your computer. The cookies that our internet server sets are automatically deleted from your computer at the end of the session, i.e. the moment you leave our pages. Viewing our pages is also possible without the use of cookies, if your internet browser is set that way.

Email message
When you send us electronic mail (e-mail) with personal data that can be used to identify you, either through an e-mail with a question or comment, or a form that you submit to us by e-mail, we use this data for the purpose of fulfilling your requests.

Links
We do everything in our power to ensure that all redirects from our websites point to websites that do not contain illegal and/or harmful content. However, sites and addresses on the web change rapidly and we cannot always guarantee the content of each address to which we direct you. If you have any questions or concerns about our Statement, or about your experience with this website, please contact us.

Changes and termination of terms of use
Tronic doo reserves the right to change or terminate all or any part of this website and terms of use at any time. Changes come into effect upon publication at this address or when users are notified of them. If you are a user of our services or are about to become one, you hereby fully agree and accept all the listed items of our privacy policies. – PRIVACY PROTECTION – ONLINE SHOPPING (banks, post offices, internet banking, cards, etc.)

COPYRIGHT by Tronic doo
The content on the website www.infoshop.hr as well as the Privacy Policy are owned by Tronic doo. It is strictly forbidden to copy, distribute to third parties, etc. without the express permission of Tronic doo, (hereinafter – abbreviated – TRONIC)

PROTECTION OF PRIVACY
TRONIC undertakes that all your personal data submitted during the course of orders, offers, etc. use exclusively for the purpose of creating an account, contacting you and for other similar purposes. TRONIC undertakes to protect all your personal data and not to use it for other purposes. TRONIC undertakes not to sell, rent or share your data with a third party without your consent. Exceptions are: domain registration (where user data must be submitted so that the domain can be correctly and fully registered in your name or company), program and SSL certificate registration, the needs of the state institutions of the Republic of Croatia (only on the basis of an official order) and the needs of the company’s accounting service TRONIC In the event of an investigation by the state institutions of the Republic of Croatia, a legal dispute or a lawsuit, based on an official order, the user of the web space is obliged to provide access to the administration of his web space, the requested data, RAW logs, MySQL databases, related tables, applications, etc. in order to conduct an unhindered investigation. The user literally has all the necessary administrative rights to provide access to disputed content, etc., without our help and the intervention of TRONIC. You can check information about the domain owner at the following link: http://www.uwhois.com/domains.html

ONLINE SHOPPING (banks, post offices, internet banking, etc.)
If the stated conditions are met, the purchase is safe and you can continue shopping! We currently accept the following payment methods: – classic payments (e.g. general payment order, etc.) through banks, post offices, internet banking, FINA, etc. All payments are exclusively charged in Croatian currency (Kuna). TRONIC offers a lease period of our services of 12 months. All prices shown on our website have VAT included in the price, we are also obliged to show VAT on all invoices. For each leased service, after visible payment, i.e. card authorization checks, TRONIC undertakes to issue you an official invoice and deliver it to you with your order. THE USER IS RESPONSIBLE FOR INDEPENDENTLY INFORMING THEMSELVES ABOUT THE POLICIES OF THE COMPANY TRONIC TRONIC reserves the right to change the content without prior notice. We undertake to protect the privacy of all our customers/users. We only collect necessary, basic data about customers/users and inform customers about the way they are used. We regularly give customers choices about the use of their data, including the ability to decide whether or not they want their name removed from lists used for marketing campaigns. All user data is strictly kept and is available only to employees who need this data to perform their work. All employees and business partners are responsible for respecting the principles of privacy protection. Tronic doo

 

The document was issued electronically, and is valid without a stamp or signature. TRONIC DOO